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©2018 by Gryco Sportswear

 

Frequently

Asked

Questions

 
 
 
 
 
 
 

Artwork Requirements

What is "Camera Ready" artwork?
Please submit your files in the following format:

Adobe Illustrator files (.ai or .eps)
 - Artwork should be set using spot color CMYK if possible.
 - All type used in design must be converted to outlines or the typeface used must be attached to an email

Adobe Photoshop files (.psd)
 - Artwork should be created to desired print size at an image resolution of 300 dpi.
 - Supply original layered photo shop file.
 - Attach a rendered jpg at 300 dpi for reference

Disclaimer: The following types of files are not considered camera ready:
 - jpg files
 - Microsoft Word files
 - Microsoft Power Point files
 - Customer provided trademarked designs, must have the appropriate paperwork to provide “approval” as Gryco assumes no responsibility in trademark/copyright disputes.

Notice: Any submission of art files not in the file formats mentioned above will require reworking the artwork and will result in an hourly art rate. Artwork fees are $60.00/hr and camera ready artwork is subject to a $25 processing fee per design.

Screen Print Sizes & Placements

What are the available print sizes?

Shirt Size

Youth

Adult

Mix of Youth and Adult

 

What are your available print locations?
Left Chest
Center Print
Full Front
Full Back Print
Shoulder Print
Back Tag Print
Right Small Sleeve
Right Long Sleeve
Left Thigh
Left Leg
Butt Print
Left Calf Print

Sizing Guide

What is the standard sizing for youth and adult?
Please refer to our 
Catalogs for each individual item ordered, but here are some general guidelines for t-shirts.


T-Shirts
Youth Small (6-8)
Youth Medium (10-12)
Youth Large (14-16)

Adult Small (34-36)
Adult Medium (38-40)
Adult Large (42-44)
Adult X-Large (46-48)
Adult XX-Large (50-52)
Adult XXX-Large (54-56)


What is the largest size available?
Depending upon the product chosen, the largest size is 6X. See our Sportswear Catalog for availability of sizes per style.

Embroidery - Digitizing Charge click here to view Embroidery Digitizing

What is digitizing?
Digitizing is a term used to calculate the number of stitches required to sew your logo. A disk is made of your design and used to sew the design onto your selected garment. This is a one time fee.

Ink Colors click here to view our Ink Colors in Screen Printing

What ink colors do I have to choose from?
Gryco Sportswear offers several standard ink colors to choose from. If you have a specific PMS color that you need to match, additional charges will apply. Gryco Sportswear also offers specialty inks.

Placing an Order

What is bulk?
Bulk is when you place an order for 24+ pieces and your order is boxed and folded in groups of 12. This is the least expensive way to place an order.


Online Stores

 

Cancellations and Changes

Can I cancel or modify my order?
Gryco Sportswear reserves the right to commence production upon receipt of your order. Any additions would be considered a reorder. Any deductions are subject to a restocking fee.

 

Product Selection

What are the various products you have to choose from?
Click here to view our online Sportswear Catalog and Promotional Products Catalog. In addition, we have several other catalogs on hand for other apparel and promotional products. We can email or mail to you upon request.

 

Production Time

How long does it take to complete an order?

Bulk – 7-10 business days from invoice approval, artwork approval and payment.

Basic – 20 business days from invoice approval, artwork approval and payment.

Beyond – 30 business days from invoice approval, artwork approval and payment.

Build It Yourself – 7-10 business days from placement of online order.


*Please note: Lead times may vary when using custom products.

 

Reorders

Is there a set up charge on reorders?
There are no artwork or screen charges for reorders. There will be a set up charge of $15.00 per screen used in the previous order.

Personalization

Can I embroider my name on a garment?
All sweats and outerwear apparel have the option of personalization. One name $7.00 and Full Name $12.00.

Pricing

How much will it cost to get a t-shirt custom printed?
Your cost is based upon the quantity, color and quality of the garment as well as the number of colors in your design and the print locations of each design. Please call or email us for an exact quote.

Security

Is your website secure?
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. We do not share any of your personal information including name, phone number, email address, etc. with any third parties.

Maximum Print Size - Front or Back Print

10 inches across

12 inches across

10 inches across